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FAQs
Are your products authentic?
Yes! We take product authenticity very seriously. All items sold in our store are sourced directly from authorized distributors and reputable manufacturers. We never sell counterfeit or expired products
How do I choose the right shade or product for my skin type?
We provide detailed product descriptions, shade guides, and ingredient lists on each product page to help you make an informed choice. If you're still unsure, feel free to contact our customer service team — we're happy to offer personalized recommendations.
Are your products cruelty-free and vegan?
We carry a wide range of products from brands that are cruelty-free and/or vegan. Please check the product description page for specific certifications and details. We are committed to offering ethical beauty options.
What is the shelf life of your products?
Most of our products have a shelf life of 12 to 36 months when unopened. Once opened, we recommend following the PAO (Period After Opening) symbol on the packaging. Always store products in a cool, dry place away from direct sunlight.
Can I get a sample before purchasing?
Unfortunately, we do not offer free samples at this time. However, we provide detailed descriptions, ingredient lists, and customer reviews to help you make an informed decision. If you have specific questions about a product, please reach out to us.